Connect your systems
Connect your systems
How flows and the assistant call your own API through API connections, HTTP steps and AI actions.
Your store, CRM or booking system knows things RevoplyAI does not: where an order is, whether an item is in stock, which slots are free. Three pieces let flows and the assistant ask it:
| Piece | What it is |
|---|---|
| API connection | Your system's base URL and how to authenticate to it. Set up once, used by name. |
| HTTP step | A step in a flow that calls your API and keeps values from the answer. |
| AI action | A call the assistant may decide to make while it talks to a customer. |
All three are part of the Business plan, and are managed by an Owner or an Admin under Integrations (connections and actions) and in the flow builder (HTTP steps).
The direction matters:
- These pages are about us calling you, in the middle of a conversation.
- Webhooks are us telling you something happened, after the fact.
- Flow triggers are you calling us to start a flow.
Every call goes out from our servers under the same rules: HTTPS to a public address, no redirects, strict timeouts and size limits, and a daily allowance per account. See Requests we send.