# Support

Source: https://docs.revoplyai.com/resources/support/

> How to get help with webhooks, flow triggers, API connections and the widget, and what to include.

Email [support@revoplyai.com](mailto:support@revoplyai.com). Include what lets us find
the request in our logs:

| About                  | Include                                                                                                  |
| ---------------------- | -------------------------------------------------------------------------------------------------------- |
| A webhook delivery     | The **Delivery ID** (`X-Revoply-Delivery` header, also in the delivery log) and the event `id` (`evt_…`) |
| A flow trigger request | The time, the HTTP status, the `status` and `detail` of the answer, and the run `id` if there was one    |
| A call to your API     | The flow or AI action, the time, and the status your system answered                                     |
| The widget             | The page URL, the browser, and anything the `error` event reported                                       |

Always include your account's name and the time, with its time zone.

Never send a secret: not a webhook signing secret, a flow trigger URL, or an API
connection's credential. We never need them. If you sent one by mistake, rotate or replace
it at once; see [Security](/get-started/security/).